frequently asked questions

Do you offer international shipping?

yes we do. go to checkout and enter your adress to see the shipping price of your country. free in germany

how fast do you deliver?

we try to pack and ship everything the next day. please allow 2-3 days for processing and shipping the orders

how is the sizing and the fit?

check out instagram to see the products on models and find the sizechart

what are the refund guidelines?

Anything purchased online can be returned to our warehouse within 14 days.

The cost of return shipping for purchased items is the responsibility of the customer.

All products must be returned within 14 days of delivery

All products must be unworn and unwashed

All original sanitysolos tags must still be attached to the products

The costs and risks associated with any return are the responsibility of the sender. Please ensure that you keep proof of deposit until the refund or exchange has been issued.

Please contact our customer service for further assistance with return or exchange: sanity.spprt@gmail.com

What is the return adress?

Send your returns to : Iliya golestani, helmholtzstr. 3, 01069 dresden